Driving Test Appointments Cancelled - 17th-21st September.
Following reports from an outside source, NIAIC have confirmation from the DVA that all driving test appointments scheduled on the above dates across Northern Ireland will be cancelled.
This is due to a system upgrade taking place within the DVA to implement a new booking system.
The DVA have stated that all category B tests allocated within this time period will already have been rescheduled but if a candidate or instructor has a test booked between the dates of 17th-21st September, they should contact the customer service team to discuss and reschedule.
These cancellations may be particularly problematic to B+E and Cat C and above candidates who are booked in using 'standing' appointments for their instructor, and may result in a loss of earnings for the businesses due to pre-booked courses not being able to be delivered.
If you have been financially affected by this, please email your circumstances to firstname.lastname@example.org (please don't include any candidates personal details).
This will support NIAICs concern that the DVA are changing the goal posts again without any regard for instructors businesses or livelihood.
There is no detail from the team at the DVA as to why the tests cannot simply be conducted using pen and paper, as per the normal contingency plan if the digital tablets do not work. This is however a question NIAIC are continuing to ask as we feel there should be no excuse for so many tests not being conducted, considering the extensive backlog.
Any urgent concerns should be directed to your instructor association/representative (details of your local instructor association can be found by using the link below), alternatively instructors can contact the business support unit at the DVA by emailing ADIOnlineCorrespondence@infrastructure-ni.gov.uk
The Northern Ireland Approved Instructor Council (NIAIC) is the stakeholder group for the driver training industry in Northern Ireland. NIAIC is comprised of various instructor associations throughout the country and is independent from any particular association. Details of all associations involved in the council can be found at https://www.niaic.com/team